Get started with Room Finder Wayfinding

This information only applies to older generations of our software.

A complete step-by-step guide to start using Room Finder

To start configuring your software you need to follow these simple steps:

Step 1: Register an account

1. Register for a user account at: https://www.roomdisplaycenter.com
2. Select “Room Finder” in the Get Started Guide.
3. Activate licenses.
   • (New Users) Press “Redeem this Voucher” to activate one full 14-day trial license key.
   • (Existing Users) Go to “License Voucher -> Redeem Voucher” and enter your voucher key number to activate licenses.
4. You will now receive licenses/units under “Units -> Room Finder”.

Step 2: Configure units

1. Click “Units -> Room Finder” and then configure them by pressing the cogwheel symbol.
2. Follow the guide. Note that for all settings there is aquestion mark symbolwith further information.
   • Change the “Room Finder Name” field. Often it is recommended to use the company name
   • Devices/meeting rooms are added under Room Display settings. Go to: “Units -> Room Display” and press the cogwheel symbol for the device you wish to add. Thereafter select the correct Room Finder display under the option “Room Settings other Products”.
   • Continue configuring the various options. If you need further information, press the question mark symbol next to each option. When you are finished press “Save”.

Step 3: Download app & connect devices

1. Download Room Finder software either from Google Play or directly to your device.
   For Room Finder: https://www.roomdisplaycenter.com/download/RoomFinder.apk
2. Start the application, pair device by using your Room Display Center account details
3. Select your unit (name of the wayfinder) from the list.
4. Settings will now be downloaded to the unit and you are all set up!

Troubleshooting:

If you experience problems during the setup, see the points below or go to our Help Center.

• I cannot login with my Roomdisplaycenter account in the app
  • Check that you are using the correct user name and password. Double check by logging in to https://www.roomdisplaycenter.com.
  • Verify that your tablet has access to internet (open a page in the browser) and that the correct communication ports are open in the firewall. See: FAQ -> Room Finder -> Firewall ports
• I cannot access the settings menu in Room Finder app
  • Tap the logotype in the bottom right corner of the display to reach the settings menu.
• I cannot see any meeting rooms on the display
  
  • Meeting rooms needs to be added individually. Go to: Room Display->My Room Display Units and press the cogwheel symbol for the device you wish to add. Thereafter select the right Room Finder display under “Room Settings other Products”.
• I cannot change the directional arrows
  • Tap an arrow repeatedly until you reach the new desired direction arrow.