Our desk booking solution helps boost desk utilization and enables seamless hybrid work. Reserve desks up to a week in advance through our app or web dashboard, and effortlessly collaborate by viewing colleagues' bookings.
Our Desk Booking solution requires one desk subscription per bookable desk and one user subscription for each user who should be able to book these desks.
This article covers:
Invite users
To access our desk booking, people need to be invited as users. To invite users, select "Users -> People" in the main menu and then click "Invite". You can add users individually, in bulk, or sync them from a directory.
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The invitation is done via email, so the first step is to enter the user’s email address. Then choose the users role, the available roles are:
You can also choose the sign-in method users should use. We offer basic login with email and password, as well as Single Sign-On (SSO). SSO is available for Google Workspaces and Office 365, but it requires our Pro plan. |
If you want you can also assign a desk to the user, which makes the assigned desk unbookable for other users.
Configuring Desk Booking
After organizing your workspaces following this guide, you can begin adding desks. To add one or several desks, select the desired location from the Manage Workspace menu and click "Add new". For desks to appear on the map, they must be added to the corresponding floor in the workspace hierarchy.
Add new Desk
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Here, you can name the desk and add descriptions or tags for easy search. Utilize the block desk feature to prevent booking. Assign desks to specific users to make them permanently unavailable for others. The optional "Check-in required" feature can help increase desk utilization by requiring users to check in to claim their booking. Failure to check in within the specified time cancels the booking, making the slot available for others. The final step is to assign a license to the desk, then the setup is complete. |
Set up desk booking from office maps
Users can also book desks directly from an interactive workspace map, which provides an instant overview of desk availability and enables direct booking.
After adding your office map by following this guide, click “Manage” in the left-hand toolbar and then “Maps”. Next, select the floor where you want to add desks from the Workspaces in the right-hand menu. Click "Desks" to access a drop-down menu listing all licensed desks. See image below.
To add a desk to the map, click the green plus sign in the drop-down menu. Then, click and hold the desk symbol with the cursor to move it on the map. When you release the desk symbol, your changes are automatically saved and will appear on the map in your mobile app and web reservation dashboard.
Desk Insights
Our desk insights dashboard feature detailed usage statistics for any selected time period, with data broken down to the individual desk level. All data is exportable for analysis. Simply specify the desired time period and location to view statistics, including total reservations, average daily bookings, and reservation durations. See image below.
In the Utilization tab, you can see the total occupancy, occupancy by day, and desk ranked by usage. Gain insights into which areas require more desks or desks that are underutilized and could be repurposed.
The behavior tab shows the percentage of ad-hoc and planned bookings, along with desks with the highest and lowest no-show rates. Additionally, it provides your organization's reservation funnel, showing booked, released, and reclaimed time slots. Finally, you can see a flow chart of the total number of reservations per location in your workspace hierarchy.
What's next:
Here you can find user guides on how to set up your Goget account, download our mobile app and access guides for our Web Reservation Portal and Mobile App.