Add and manage Users

This article explains how to invite and manage users to the Mobile App or Web Reservation Portal, either manually or through integration with Microsoft 365 or Google Workspace.

This article covers:

• Add new users
  • Option 1: manual email invitation
  • Option 2: invite users via Directory Sync
    
    • Step 1. Add integration to User Directory (Microsoft 365 & Google Workspace)
    • Step 2. Sync users from User Directory
    • Step 3 (optional). Enable automatic sync from User Directory
• Manage existing users

Add new users

Option 1: manual email invitation

For quick onboarding, you can manually invite users via email.

1. Go to "Users" in the main menu.
2. Click button "Invite -> Add a user"
3. Enter the user’s email, assign a role, and optionally assign a desk, then press "Send invite".
   • Admin has full access to all admin features in the Web Dashboard
   • Coordinator can manage workspace reservations and view insights in the Web Dashboard.
   • Member can make reservations via the Web Dashboard and Mobile App.
     
4. Select sign-in method: 
   • Email + password - users log in with email and password.
   • SSO - Google - users log in with their Google Workspace account and therefore do not require a password for GOGET (requires Pro plan).
   • SSO - Microsoft 365 - users log in with their Microsoft 365 account and therefore do not require a password for GOGET (requires Pro plan).
5. Once invited, the user will receive an onboarding email with setup instructions and a link to download the mobile booking app.

Option 2: invite users via Directory Sync

To onboard a large number of users efficiently, we recommend using Directory Sync. This method temporarily lists all users from your Microsoft 365 or Google Workspace tenant, allowing you to bulk invite selected users to GOGET.

You can perform user synchronization manually or configure it to run automatically every 24 hours. All newly invited users will be assigned the member role by default.

Step 1. Add integration to your user directory

1. Go to "Users -> Directory Sync" in the main menu.
2. Click "Add integration" button to integrate with your M365/Google directory.
3. After authorization, the GOGET Directory Sync app will be added to your Entra ID or Google Workspace tenant, enabling access to your directory users. Note: Users are only fetched temporarily for review - they are not stored in GOGET until you explicitly choose to sync them

Step 2. Sync users from the directory

Once integrated, GOGET will retrieve a list of all users in your tenant, including basic user details and group affiliations.

Users can have one of three possible statuses:

New: not yet a GOGET user

Updated: existing GOGET user with updated properties

Removed: existing GOGET user who is no longer found in your directory and will be deactivated.

To invite users:

1. Select the checkboxes next to the users you want to invite.
2. Click the "Sync users" button.

You’ll then be shown a confirmation summary indicating: How many users will be invited to GOGET How many users will be deactivated (no longer in the directory) How many users will be updated with new information You must have enough available user licenses to cover all new invites. SSO login is only available with the Pro plan.

Step 3 (optional): enable automatic sync

If you prefer, GOGET can automatically sync users every 24 hours. When auto-sync is enabled, all users in the tenant will be synchronized—you will not be able to select specific users to invite. Make sure your license count can accommodate this.

Manage existing users

1. Press the three vertical dots next to a user to access their settings. Note! A user must have an active license to access the mobile booking app and web reservation portal.

Note! Even if a user was initially invited using Email + Password, you can switch them to SSO login later through the admin panel.